Enterprise SaaS Platform
Coordinio
Enterprise Work Management & Client Operations Platform
A multi-tenant SaaS platform unifying projects, CRM, ticketing, messaging, billing, and analytics in one workspace.
Challenge
Many organizations run on a patchwork of disconnected tools for project management, CRM, support ticketing, team communication, reporting, and operations — leading to fragmented workflows, data silos, poor cross-team visibility, inefficient collaboration, rising software costs, and limited operational insight.
Solution
Designed a multi-tenant SaaS workspace where organizations manage projects and tasks, customer relationships, support tickets, bulk email/SMS campaigns, analytics, and billing in one place. A tenant-based architecture lets many organizations operate in securely isolated workspaces on shared infrastructure, with real-time updates throughout.
Impact
Replaces multiple standalone tools — project management, CRM, help desk, messaging, analytics, billing, and workspace collaboration — within a single scalable SaaS ecosystem, giving teams real-time operational visibility.
Use cases
What Coordinio handles.
Multi-Tenant Workspaces
Organization onboarding, tenant isolation, workspace switching, team management, and role-based access.
Project Management
Projects, milestones, tasks, team assignments, progress monitoring, file attachments, and activity timelines.
CRM
Contacts, companies, deal-pipeline tracking, lead qualification, client notes, and relationship history.
Support Ticketing
Ticket creation, priorities, status workflows, internal discussions, SLA tracking, and assignment.
Bulk Messaging
Email and SMS campaigns with segmentation, templates, scheduling, and delivery/engagement tracking.
Analytics & Reporting
Business performance dashboards across projects, revenue, productivity, CRM, and ticketing.
Billing & Subscriptions
Subscription plans, usage tracking, invoicing, payment records, add-ons, and lifecycle monitoring.
Mission Control
A real-time operational dashboard for office displays and executive monitoring, with AI-powered insights.
Engineering highlights
The harder problems behind the platform.
Multi-Tenant Architecture
Tenant-based isolation lets many organizations operate in secure, separate workspaces on shared infrastructure, with workspace-aware routing.
Real-Time Communication
Django Channels, WebSockets, and Redis power live updates, notifications, and the Mission Control dashboard.
Enterprise Permissions
Role-based authorization and enterprise-grade permission management across every workspace and module.
Modular SaaS Design
A scalable, modular application combining project management, CRM, ticketing, messaging, billing, and analytics behind RESTful APIs.
Tech stack
The technologies used to build Coordinio.
Screenshots
A closer look at Coordinio.
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